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Shipping Returns

Cancellations, Changes & Returns

Once an order is placed, it cannot be canceled or returned. Orders in progress cannot in any case be canceled. If you need to change your order within the first 48 hours after placing your order, we will make our best effort to change it. After 48 hours of confirming your order, we cannot make any changes to your order. Finally, all Canada USB orders are non-returnable for credit or for a refund.

Shipping Charges

Shipping rates quoted are estimates only. Shipping charges are calculated by a DHL/UPS/FedEx automated system, which at times be inaccurate or provide incorrect charges due to fuel price fluctuations. As a result, your actual shipping charges may be lower or higher from what was quoted by the system.

USB Canada prides itself in offering you the most competitive pricing and as such we offer an all inclusive rate including all shipping charges to your door. No hidden charges, no customs clearance charges, no taxes on delivery…its all included! Don’t let our competition fool you – we are the only true provider in Canada with an all inclusive rate.

Shipping Delays

We do everything we can to meet the delivery time specified for each product as well as meeting your deadlines, however occasionally delivery times may be affected by factors beyond our control and deadlines cannot always be guaranteed. We will inform you if we become aware of an unexpected delays. Delays of this nature do not entitle clients to any refunds as they are out of our control.