Privacy Policy

At USB Canada we respect your privacy with the highest regards. To this effect, we have implemented the following privacy policy. Use of the usbcanada.ca website implies your consent to our privacy policy and terms and conditions, so please take a moment to review the policy details below:

Your personal information

We collect personal information which you provide while using the usbcanada.ca website. This information includes your first and last name, email address and a password of your choosing when you create an USB Canada account. You do not need to set up an account in order to browse the site however you will be required to provide this information when placing an order. We may ask you to confirm this personal information when you call your account manager – this allows us to protect your confidentiality by verifying your identity. This information is not shared with or sold to outside parties.

Purchase Information

When placing an order with USB Canada, we collect your name and payment method details. We collect this information in order to charge you for your purchase. We also collect shipping information, including the name, address and telephone number of the recipient(s). All personal information, including your credit card information, is processed offline and is not kept on file for any reason.

Cookies and Other Computer Information

When you visit usbcanada.ca, you will be assigned a permanent “cookie” (a small text file) that is stored on your computer’s hard drive. The cookie identifies you when you visit the site so that we can customize and enhance your browsing experience. You may choose to browse our site without cookies; however, without these identifiers you will not be able to take advantage of certain features of the site. To change your cookie preferences, please check your browser’s “Help” menu.

We also collect certain technical data from your computer each time you request a page during your visit to usbcanada.ca. This information may include your IP (Internet Protocol) address, your computer’s operating system, browser type, and the address of a referring website, if any. We collect this information to enhance the quality of your experience during your visit and we will not sell or rent this information to any third parties.

Marketing Communications

USB Canada may occasionally send you email messages or other forms of marketing communications describing new items, featured products and product sales. You may choose not to receive periodic marketing emails from us by specifying your preference during the registration process. You can remove your name from our mailing list at any time by simply clicking the “unsubscribe” link provided on the emails sent to you. Please allow up to 10 days for us to process your request.

When you elect not to receive marketing emails from usbcanada.ca, you will still receive email communications from us regarding any orders you place with us. You will also receive email communications regarding any Customer Service inquiries you make, as well as operational emails to inform you of any changes we make to the site.

More About Your Privacy

Registering at usbcanada.ca requires a certain level of trust on the part of our customers, and we value that trust. We promise that we will work to protect the privacy, integrity and security of any personal or company information you provide us and that this information will only be used in the ways set forth in this policy. This includes your name, address, phone number, email address, credit card information, and any other personally identifiable information.

We reserve the right to change, modify, or amend this policy at any time. Please review our privacy policy periodically for any changes. Use of this website after any modification implies your consent to this policy as modified.

If you have any questions about our privacy policy, or do not wish to enter information online, please feel free to use our call-in ordering process. Just call 1-888-868-5USB (5872), Monday – Friday: 9AM-6PM EST. A customer service representative will be glad to assist you in completing your order.

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